Found something that isn’t right or have a suggestion? Tell us!
At MaskItUp, we know that you – our users – are our most important asset. We always try our best to make sure MaskItUp works like a charm and is intuitive to navigate, but we’re not perfect. If you encounter one of those dreaded bugs or get stuck somewhere, we’re here to help. We’d also love to hear from you if you have a suggestion how we can make MaskItUp better.
There are a few different ways to get in touch with us directly from your MaskItUp account. Don’t have an account? No worries, you can also shoot us a message here.
Contact our Support Team
Contacting the MaskItUp support team is as simple as clicking a button. Whenever you encounter an issue with MaskItUp, just scroll all the way to the bottom and click the “Support” link down there in the footer. A Support Form pops up with your email, name, and the page you are on already filled out. Provide a brief description your problem in the “Issue” field and hit submit. A member of our support team will get back to you via email shortly.
Make a Suggestion
If you have an idea how MaskItUp could become even better, we can’t wait to hear it! No matter if it’s just a tiny style change or a monumental new feature, write us about it. Or maybe you enjoy using MaskItUp and there’s a particular feature that you especially love? Let us know!
Log into your MaskItUp account and click the smiley face in the top right corner. A suggestion box will pop up. Fill out the subject line and describe your idea briefly in the message body. Click “Send” when you’re done. Thank you for helping us improve MaskItUp!